POLICIES
Welcome to Ji-Eun Lee Music Academy, part of the the most contemporary and diversified non-collegiate music education facilities in Greater Indianapolis area. Instruction is available on most instruments, including voice, youth theater, “mom and me” style classes, group classes, and more. In order to provide you with the highest standard of instruction, we ask that you meet the terms of the following private studio policy:
Safety
The faculty and staff of Ji-Eun Lee Music Acacemy are not responsible for the supervision of students outside the lesson time. We kindly request that students wait inside the building before and after lessons until their parents arrive.
FINANCIAL CREDITS
Financial Credits will only be offered if the teacher cancels a lesson for any reason. Students and teachers are encouraged to makeup lessons rather than use credits.
Holidays
Please check with your teacher about whether or not they will teach during standard United States holidays. Your teacher may be offering lessons during those days or providing make-up lessons.
FEES
A one-time registration fee will be assessed for all new students. This fee is $50.00 per student. Lesson fees are $35.00 per half hour. Our billing cycle occurs monthly. Invoices are sent on the 1st of each month for the following month’s tuition. Payment of the full monthly tuition is due on the 8th of each month. Payment: Payment may be made via check, credit card, or ACH. Checks are made payable to Ji-Eun Lee Music Academy. Late Fee: A 10% late fee will be assessed for any unpaid tuition when the next billing cycle occurs.
INCLEMENT WEATHER
Ji-Eun Lee Music Academy may close if driving conditions become too treacherous. In some instances, Ji-Eun Lee Music Academy will close if Hamilton Southeaster Schools close. When weather conditions are questionable, please call Ji-Eun Lee Music Academy before venturing out.
ATTENDANCE
ATTENDANCE and PUNCTUALITY
Lessons cancelled with less than a 24 hour notice will be subject to forfeiture. Students are permitted two absences in a six month period for which a makeup lesson will be offered, and five vacation days per year for which they need not pay or make up. As a courtesy to your teacher, please inform your teacher of your vacation plans at least one week in advance. Makeup lessons will not be rescheduled if cancelled by the student. Teachers may not be available for a student who arrives more than ten minutes late for a lesson. Please communicate directly with your teacher directly regarding absences.
*COVID-related absences: If you have tested positive for COVID, please follow CDC guidelines regarding quarantine and only return to lessons when you have completed quarantine and/or tested negative. Lessons missed due to COVID will be credited to your account.
Withdrawl
A written two-lesson paid notice must be given one-week prior to the last two lessons . You may take the lessons covered by the notice, or you may pay for the two lessons and leave immediately. Thank you for choosing Ji-Eun Lee Music Academy.
STILL HAVE QUESTIONS?
We are pleased to be of service to you and look forward to a productive, enjoyable relationship. Please contact us at 317-576-5562 with questions concerning this policy.